Help Center

Our shirts are manufactured in a variety of fair trade locations and factories, most in North and Central America. Our shirts are printed in our Chattanooga, TN facility!

Our shirts are preshrunk and will not shrink if washed correctly. We recommend washing our shirts individually for the first few washes with mild detergent. Afterwards, you should wash your shirts in cold water with mild detergent.

Yes. We do not offer refunds, but we do accommodate size exchanges and returns for store credit! You must return your product within 30 days of the product being shipped. Any returned product(s) must be returned in all of their original packaging, and in like-new condition.

Please visit this link, and you will receive a shipping label to return your item back to us. When we receive your item, you will receive a store credit!

During our sales, we try to make prices as low as possible. This means we cannot accommodate sale exchanges. Please ensure that you are ordering the right size and color before placing your order! Any questions can be sent to yourfriends@shellycove.com.

Oh no! We sincerely apologize. Our packing team is very talented, but mistakes sometimes happen! If you received the wrong item, please reach out to yourfriends@shellycove.com and a team member will assist you. 

We accept Paypal and all major credit cards! We do not accept prepaid debit cards. We also accept Afterpay.

All customers are charged at the time of purchase as this is how our website platform functions. We apologize for any inconvenience! 

Only 1 discount may be used per order.

If you just attempted to place an order(s), what you are seeing on your bank account is an authorization. This is a common bank practice handling credit card transactions to ensure sufficient funds and account authenticity. This authorization(s) will clear (depending on your bank, usually within 48 – 72 hours.) 

If you need help speeding up the process, you can contact the issuing bank of your credit card.

All orders are shipped through USPS and include tracking. The tracking number will be sent to the email that you provided at checkout, as soon as your order ships. 

Please note that the Order Number is not your tracking number and will not work in our tracking system. The tracking number may take up to 24 hours to show any data on the USPS website.

We make every effort to process orders within 3-7 business days of when they are received. Often our team beats this time frame. Shipping times listed for the USPS are estimates only. The USPS does not guarantee shipping times on First Class or Priority Mail shipments. You will receive a tracking number when the order ships and email updates every step of the way in the shipping process. Please let us know if you have any other questions or concerns!

We ship to almost every country in the world, and shipping prices are calculated based on the cost to us.

Your order may take a few weeks to arrive, due to the regulations of international shipping. We apologize for the possible delay.

Exchanges and returns are not available outside the United States. Please be sure you are ordering the correct size upon checkout by use of our size charts.

Customers are responsible for international duties and fees, as we have no way to calculate or predict these. Please keep this possible cost in mind, especially for U.K. customers!